After logging in to your HeartbeatRM user account, you are free to remotely access any available computer without additional credentials. However, you may wish to change this behavior so that a separate code or password is required. There are a number of scenarios where this might be useful. To name a few: When consent is …
Are you unable to connect to a remote computer? There are a number of factors that can inhibit a remote access connection. Here are some things to check if you have difficulty establishing a connection: Poor internet service (i.e. packet loss, high ping times) Unstable system performance Corrupted operating system files or settings Failing or …
Have you ever wanted to pull up a terminal on a remote computer without accessing the desktop? Well now you can with remote terminals in HeartbeatRM! Right from your web browser, you can launch a classic Windows command or PowerShell terminal session in a matter of seconds. Both remote terminal types behave like the real …
The agent is a small piece of software installed on any computer you wish to remotely manage. It communicates with HeartbeatRM servers, and is responsible for receiving and processing commands, as well as sending system health metrics. To install the agent you will need to download and run the installer application. After installation, the agent …
A big usability enhancement is now available with the addition of column visibility and resizing control. Now you can show or hide columns explicitly, and drag to resize them to your preferred width. Column visibility settings are persisted to HTML local storage, meaning if you visit the page from the same computer and browser, your …
Today we’re super excited to release our new “Packages” feature. Packages allow you to execute almost anything on remote computers, and optionally capture the output. Have a maintenance task or fix you commonly run on computers? Set it up as a package! If you can fire it from the command line, you can use it …
