Manage & Support from a Single Dashboard
HeartbeatRM was built to fill the void in remote access and management products on the market today. Explore our feature-rich platform and find everything you need to track, manage and support remote computers in a simple and affordable package.
14-day trial, no credit card required.
Device Tracking
At-a-glance view of all your devices
View all your registered computers, their connected status, and where in the world they are located. Organize computers into a hierarchy for logical grouping and quick access or identification.
Remote Desktop
Connect anywhere, anytime
Take control of the desktop from anywhere, using only a web browser. Enjoy fast, low-bandwidth operation for superior performance on slower connections. It even works with RDP (Remote Desktop Protocol) sessions and multiple monitors. There is no viewer software to install, ports to open or firewalls to configure.
Multi Platform
Windows and Linux support
Our small footprint agent runs on Windows (x86 and x64) and Linux (x64, ARM64, and ARMv7) systems. Access all your devices across both platforms from the same familiar interface.
File Management
Access files without extra hassle
Browse and manipulate the remote file system, just as if you were sitting at the computer. Quickly send or receive multiple files, leveraging compression and optimized networks for fast and reliable transfers.
With file management built-in, there is no need for Dropbox or other file sharing services.
System Information
Detailed inventory and health data at your fingertips
CPU & Memory Usage
View live and historical CPU or memory utilization. Identify resource hogs by drilling down to see top processes by memory usage.
Hardware & Devices
Simple views of installed hardware, complete with device problem or failure codes (ex: SMART). Easily collect model and serial numbers.
Processes
List running processes in real-time, and terminate any that are misbehaving.
Network
See all network adapters and their connected status, IP address and DHCP server.
Applications
View installed programs along with their version number and install date.
Services
Stop, start or restart system services. View the status and running user of any service.
Powerful Control
Automate and interact, without interrupting users
Packages
Automate common tasks and routines, such as:
- Silent installs and updates
- Configuration changes
- Backup routines
Terminal
Enjoy a native-like command prompt allowing you to execute commands and work with non-GUI programs, just like sitting at the machine itself.
Scripting
Create, edit and deploy PowerShell scripts right from your browser. Scripts can be saved and shared with other users.
Reboot
Shutdown or restart the machine. Optionally delay a shutdown or restart for pending operations to finish.
If you can execute it from the command line, you can deploy it as a package!
User Roles, Sharing, and Access
Provide full or limited access to others
- Create additional user accounts and optionally limit access to management features with User Roles
- Sharing rules allow you to control whether uses can access all computers or only those you specify.
- Single Sign On (SSO) lets your team sign into HeartbeatRM using your company account credentials. Contact support to setup.
- Multi Factor Authentication (MFA) is supported and enabled by default. Use an authenticator app like Microsoft or Google Authenticator, Authy or receive MFA codes via SMS or E-Mail.
Help Me App
Help remote users quickly identify themselves
- Already available on the remote computer
- Shows unique ID for quickly starting remote support session
- Can be white-labeled with your logo, support and contact information
Mobile Ready
Full access from your tablet or smartphone
Need to access your machines on the go?
With responsive design the interface adapts to your screen size, providing top-notch usability no matter if you’re on a desktop or mobile device.
Access your devices from Windows, Mac, Linux, iOS, and Android
