Why Am I Seeing This?
In order to proxy web traffic through a remote computer, a browser extension is needed.
Choose Your Preferred Browser
Please install the HeartbeatRM proxy extension that matches your preferred browser.
Next Steps
After the extension is installed, reload the Agent Detail page to access the “Start Proxy” button.
More Information
For more details and help with the proxy feature, please see the video and write-up in our support article.